router problems

[Steve]

PROBLEM:
I use a router to when connecting to the Internet, why can't I host or connect into the Novaworld games?

RESOLUTION:
DSL/Cable Routers (NAT being Network Address Translation devices like cable/dl routers. Some firewalls act like NAT devices too.) take the IP address given you by your ISP and split it into mutiple addresses on the subnet of your LAN.

To connect to Novaworld each computer joining MUST have its own distinct IP address. This is the address that your ISP gave you and not the one on the subnet of the router.

If you are hosting a game from behind a router you will need to set the outbound port, or trigger and the incoming port the same as the firewall ports for the game.

You can play behind a NAT device. But you CAN NOT have multiple clients behind a single NAT device because of the requirement that each computer connecting must have its on distinct IP address.

You will need to contact the manufacture of the router for assistance on how to accomplish the set up. We do not supply support for the router.