What Support Techies go through

[DevilDog#1]

Free Internet

Back in the time when dinosaurs still roamed the earth I was working tech support for a Norwegian ISP. Yhe Internet was then a fairly new idea in the land of the fjords, and the ISP's where giving away free CD's to help people set up their internet subscriptions. New in the job here was my very first customer:

C= customer
m= me
m: Fjord Online, may I help you?
c: Yes, I got one of those internet CD's and it's not working, I wan't my money back.
m: I'm sorry to hear that you have a problem, but thats why I am here, let me h...
c: I don't wanna listen to some excuse, I wan't a refund for that CD!!!
m: Uh...you wan't us to refund your free CD, is that correct?
c: Absolutely!
m: This must be a misunderstanding. The CD's we send are free of charge. You do not have to pay anything for it. They are completely free. (It even said so in big red letters stamped on the CD).
c: I don't care you moron, I wan't my money back or I will call the Police. I know my rights!!!
m: Listen carefully sir: What part of the word free is it that you have a problem understanding?
c: Aaaaah, so it's free, why did you not tell me?
m: Nevermind, I'm here to help, let's see if we can get you hooked up to the net. Is your computer switched on?
c: What computer, I don't own a computer!?

From there on the conversation with this poor guy took a completely different route, worth a separate story...


More jokes here

[160thSOAR]

Some people, Well, I just Don't Know what to say...

[atholon]

Hahaha I had some stupid person like that today...

[DevilDog#1]

Click on the link above ... LMFAO All True stories.

[Trojan]

That was absolutely, nevermind... .-troj

[-live-wire-]

contaminated gene pool syndrone...sigh...
<:{{{}}}><

[BADDOG]

Oh the madness of it all lol!!!!

Regards

[~MOUSE~]

Once I was called out to a fax machine.

The 70 year old lady who reported the fault told me that her son ( who was living in the same house ), had gone out to south africa for a job and told her to send him letters using the fax machine in his bedroom.

When I asked her what the problem was, she told me that every time she put a letter into the top of the fax machine, it was ejected out of the bottom. After 20 or 30 attempts she had given up and used the other machine her son had, which worked perfectly.

Trying to keep a straight face I had to point out that the fax machine didn't physically send the letter, it scanned the document and sent the information to her son, which would then be printed out and the other machine she was using was actually a shredder.

[Dr. Bullet]

[atholon]

Hahahaha MOUSE that is AWESOME!!!

I would have burst out laughing.

Submit that to Reader's Digest and make $200 bucks off of it or I will

[bigsmellyfart]

Well i finished my first week training fer verizon dsl tech support...