Panther Urgent!

[zza1pqx]

I need to get hold of you sooner rather than later.

support@hqhosting keeps getting sent back ...

[Lakie]

panthers on holiday until the 11th, he may view the forums im not sure...

anything i can help with?

[zza1pqx]

Not really. I have had to change the card I use on Paypal and their service doesnt account for the fact that this may happen with this type of card so rather than just swap accounts I have had to cancel and restart.
It means I have to rearrange every subscrition type payment I have with everyone I have ever organised one with.
I spoke to someone at paypal and they just said, 'oh' after we thrashed it out and couldn't figure out a sesnible way to resolve it.
Oh well.

[Systemkaos]

thats F***ed up

[zza1pqx]

No whats F***ed up is that when I decided to send them an e-mail highlighting the problem, I found that the only way to get hold of them was to go through this stupid help menu and after having to skip from option to option to bloody option (basically they want you to read all their FAQ before speaking to you) I could then only e-mail via a window that gave me 1000 characters maximum mail.

So I could only give very sketchy details on what was wrong and how easily it could be fixed.

So much for customer feedback.