Broadband Provider

[Sal UK]

Today I saw on my ISP's site that 50 meg broadband was £28.00 at the moment I pay £37.00 for just 20 meg, I thought hmm something Aint right here after being with the company for nearly 10 years in which its changed hands 3 or four times.

So I phoned them up and asked if i could swap to the lower priced faster speed as it was £10 cheaper and faster than my 20 meg I pay for, The guy said no that is for new costomers only.

So I said I have to pay nearly double as 20 meg is now £20 for new costermers for the same service?

He said well you cant get it at the reduced price as its new costomers only, I said put me through to the department that deals with canceling my account with you.

Anyway I was put through and I explained what I told the other guy and how he said I wasnt intitled to the new price, so he looked though his system and said I can do you your whole package for £70 odd a month wich is £20 less to what I pay now.

So I said so if 50 Meg is £28 then Ill go for that as its still £10 cheaper to what I pay now he was a bit peeved at having to give me the 50 meg but I got it at the £28 price.

So what I am getting at is if your in the same boat, Just say you want to cancel your account as people are paying less for the same service you already pay for. I dont think they can Legally do it Im sure if it was reported they would have to give the same price to all costomers.

Anyway looking forward to my 50 Meg thursday.

LOL Hope you enjoyed reading that I hate reading long posts!

Sal.