United Kingdom continues to be the largest and most mature market for outsource in entire western Europe. Germany, Switzerland, and Austria are close behind. Current global outsourcing trends suggest that up to 25% of traditional IT jobs in most developed countries will be relocated to emerging markets by 2010. Of particular interest is European companies’ interest in IT outsourcing.
Thirty percent of leading European businesses will include near-shore or offshore in their business and IT plans, indicating offshore outsourcing is one of the most significant shifts in IT in the near-term. Offshore contact centre industry and business process outsourcing represent the highest opportunity for growth.
While global sourcing enables companies to deliver higher levels of services at less cost, it also poses challenges and risks. UK continues to see increasing backlash in connection with white-collar jobs moving offshore. However, recent surveys prove that IT professionals are in great demand in UK and other European countries. In fact, competition for candidates with high IT qualifications is so intense job seekers often receive multiple employment offers, as well as counteroffers to stay with their current firms. This is despite that increase in offshoring.
This is the opportune time to attract the European
outsource to India. With European IT outsourcing on the increase, India with its vast pool of experienced and knowledgeable workforce needs to establish a firm foothold in this geographically close location. It is also well known that despite all technological advances European companies prefer to outsource to geographically closer nations. Indian service providers need to continue to increase their presence in this continent for their own good.