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  #1  
Old 02-23-2008, 11:58 PM
edwardp is offline edwardp
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Returning Joint Opps User- install issues

Hi:

I am a returing Joint Opps User, I installed both Typhoon Rising and Escalation with my serial numbers, no problem installing. I click on the executable and this error comes up: "the game was not installed using the provided installer, Pleae unistall and reinstall" ????? I tried twice searched on the internet, found nothing other than a reg edit answer, I installed on my laptop running vista no problems, installed on a home made game system, running vista Ultimate no problem, this home made system, running Vitsa Ultimate has this error. Any ideas? I will run reg edit on both systems and see what the differences are, maybe the answer is there?

Thanks for any helpyou give!

Ed
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  #2  
Old 02-24-2008, 05:53 AM
Steve is offline Steve
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not seen that one before :/
the only thing i can really suggest is to try and reinstall or maybe try running in xp compatability mode.

tbh i see so many problems because ppl have switched to vista
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  #3  
Old 02-24-2008, 08:21 AM
edwardp is offline edwardp
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Thanks, tried in compatibility mode, saem result, there is a thread on the net, that mention doing a force reg edit insert ever heard of that? I will try again with your suggestion and let you know.

Thanks!
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  #4  
Old 02-24-2008, 02:15 PM
Hellfighter is offline Hellfighter
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there been a update windows vista think its SP1 release in last 60-90days
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  #5  
Old 02-26-2008, 11:17 PM
Hellfighter is offline Hellfighter
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Novalogic, inc reply on this
Quote:
Sometimes when installing a game Windows Vista doesn't recognize you as the Administrator of the computer and records the installation incorrectly in the registry.

Uninstall the game, deleted the game folder.

Run Regedit.

Go to HKEY_LOCAL_MACHINE\SOFTWARE\NovaLogic\product name and delete the game folder.


Reboot the computer.

Then reinstall.

Create a shortcut for the game and run it as an Administrator.

Mike H

Director of Customer Support

Novalogic Inc.

support@novalogic.com

tel: 818 878-0325

To insure a timely response, please quote all previous correspondence.
i got the reply today about this error you got edwardp
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Last edited by Hellfighter; 02-27-2008 at 01:49 AM.
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  #6  
Old 02-28-2008, 08:47 PM
edwardp is offline edwardp
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fixed issue

Thanks William, that fixed the issue and we are back up and working.
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  #7  
Old 02-28-2008, 10:51 PM
Hellfighter is offline Hellfighter
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cool i'll let mike H know your all set then
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  #8  
Old 03-01-2008, 06:16 AM
chief*ADFP* is offline chief*ADFP*
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yep its still active as will lmfao been a long time i use it
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  #9  
Old 03-01-2008, 06:22 AM
Steve is offline Steve
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wrong thread
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  #10  
Old 03-01-2008, 06:54 AM
Hellfighter is offline Hellfighter
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man these IE7 tabs can get one mix-up posting into threads lol

click-on the wrong tab and posted without looking
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  #11  
Old 03-28-2008, 02:03 PM
HyperCStar is offline HyperCStar
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Just Try Again Or Patch It Or Look On Websites
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