Go Back   Novahq.net Forum > Computers > Tech Support

Tech Support Have a problem? Maybe we can help!

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 10-05-2007, 08:42 PM
Wisteria is offline Wisteria
Registered User

Join Date: Oct 2007
Posts: 2

Setup Will Not Run

Well, I decided to dust off my BHD cd and put it in for a spin after a few years. To my disappointment, the setup will not run. The "prepare InstalSheild" stops at 99%, then exits. After that, my CD just keeps spinning.

The problem does not seem to lie with my CD because it does the same thing with a burned copy.
Thanks in advance for the help.
__________________
Reply With Quote
  #2  
Old 10-05-2007, 09:20 PM
Chrispy is offline Chrispy

Join Date: Sep 2005
Location: Peria, New Zealand
Posts: 6,770

Send a message via MSN to Chrispy Send a message via Yahoo to Chrispy
http://www.novahq.net/forum/showthre...threadid=12540

Or alternatively it could be your CD drive. Also, try reinstalling - but first completely delete your DFBHD folder.

Hope that helps.

Chris
__________________
Intel Core Duo E7300 2.66GHz // SuperTalent DDR2 800 2GB // ASUS nVidia GeForce 8400GS 512MB // Western Digital 7200RPM 320GB SATA // LG GH-20LS 20X SATA DVD-RAM // Windows XP Pro 32-bit // Thermaltake XP550 NP 430W // Thermaltake SOPRANO SECC Black
Reply With Quote
  #3  
Old 10-05-2007, 10:14 PM
Hellfighter is offline Hellfighter
Hellfighter's Avatar
Chief ADFP

Join Date: Jun 2002
Location: San Jose Calif 95111
Posts: 21,143

Send a message via ICQ to Hellfighter
take a hard look at that Cd see if it need cleaning off. it could stop installing if it can't read the Cd data files do to dirt, crack in the Cd check for cracks hold it under a light face up data side up, then tip it side to side see hairline cracks in it.

mostly it could be a dirty Cd.

if the game folder did get install unstall what there is of it and reboot system, then try to install it.

add & remove will not work if the items in the game folder did not install right with errors.

after restarting system back to desktop then try to install it then
__________________
* altnews sources [getmo & others news] not found main FNN: realrawnews.com
*Discord: Unknown77#7121
Playing now days: EA Games> swtor [star wars old republic]
Reply With Quote
  #4  
Old 10-05-2007, 10:32 PM
Chrispy is offline Chrispy

Join Date: Sep 2005
Location: Peria, New Zealand
Posts: 6,770

Send a message via MSN to Chrispy Send a message via Yahoo to Chrispy
Also just make sure there isn't any other apps in the background while installing - some may hog big amounts of memory and clash with the installer while it's installing.

And what William said - reboot then try reinstalling.

Chris
__________________
Intel Core Duo E7300 2.66GHz // SuperTalent DDR2 800 2GB // ASUS nVidia GeForce 8400GS 512MB // Western Digital 7200RPM 320GB SATA // LG GH-20LS 20X SATA DVD-RAM // Windows XP Pro 32-bit // Thermaltake XP550 NP 430W // Thermaltake SOPRANO SECC Black
Reply With Quote
  #5  
Old 10-06-2007, 12:44 AM
IcIshoot is offline IcIshoot

Join Date: Mar 2004
Location: Farmington Hills, MI
Posts: 1,473

Send a message via AIM to IcIshoot Send a message via MSN to IcIshoot Send a message via Yahoo to IcIshoot
Just curious - any one google it?

Turns out this is a known issue - and appears to be attributed to the deep folder structure for the temp file.

The solution is to change the temp file to a different location so it doesn't have to dig deep into folders.

The installshield page covering this is found here - with instructions on the fix:

http://consumer.installshield.com/kb.asp?id=q110648%20

I would try that also.
Reply With Quote
  #6  
Old 10-06-2007, 08:13 PM
Wisteria is offline Wisteria
Registered User

Join Date: Oct 2007
Posts: 2

Wow. Thanks for all the replies.
I tried everything listed above, and nothing works. I've noticed that after instalsheild reaches 99%, the CD stops spinning in the drive.

Oh, if this is relvent to anything, the proccess that run when I try to install are:
ntvdm.exe
_isdel.exe
winoldap.mod
wowexec.exe

and after a while, this one appears:
0016134E._MP
__________________
Reply With Quote
  #7  
Old 10-06-2007, 08:17 PM
Chrispy is offline Chrispy

Join Date: Sep 2005
Location: Peria, New Zealand
Posts: 6,770

Send a message via MSN to Chrispy Send a message via Yahoo to Chrispy
Have you tried any other CDs that use InstallShield and do they halt at 99% or so?

Chris
__________________
Intel Core Duo E7300 2.66GHz // SuperTalent DDR2 800 2GB // ASUS nVidia GeForce 8400GS 512MB // Western Digital 7200RPM 320GB SATA // LG GH-20LS 20X SATA DVD-RAM // Windows XP Pro 32-bit // Thermaltake XP550 NP 430W // Thermaltake SOPRANO SECC Black
Reply With Quote
  #8  
Old 10-06-2007, 09:12 PM
Hellfighter is offline Hellfighter
Hellfighter's Avatar
Chief ADFP

Join Date: Jun 2002
Location: San Jose Calif 95111
Posts: 21,143

Send a message via ICQ to Hellfighter
this off the real game CD or a copy of it?

copy game Cd will do this a lot of time, there no asker for that if its a copy of it
__________________
* altnews sources [getmo & others news] not found main FNN: realrawnews.com
*Discord: Unknown77#7121
Playing now days: EA Games> swtor [star wars old republic]
Reply With Quote
  #9  
Old 10-06-2007, 09:21 PM
Chrispy is offline Chrispy

Join Date: Sep 2005
Location: Peria, New Zealand
Posts: 6,770

Send a message via MSN to Chrispy Send a message via Yahoo to Chrispy
Quote:
Originally posted by William
this off the real game CD or a copy of it?

copy game Cd will do this a lot of time, there no asker for that if its a copy of it
Well he said he tried both the real deal and the copied one...

Chris
__________________
Intel Core Duo E7300 2.66GHz // SuperTalent DDR2 800 2GB // ASUS nVidia GeForce 8400GS 512MB // Western Digital 7200RPM 320GB SATA // LG GH-20LS 20X SATA DVD-RAM // Windows XP Pro 32-bit // Thermaltake XP550 NP 430W // Thermaltake SOPRANO SECC Black
Reply With Quote
  #10  
Old 10-07-2007, 06:09 AM
.DareDevil. is offline .DareDevil.
Registered User

Join Date: Oct 2003
Posts: 1,474

Send a message via ICQ to .DareDevil. Send a message via AIM to .DareDevil. Send a message via Yahoo to .DareDevil.
Wisteria I had the same issue and even though my BHD has quite a bit of scratches on it, I finally got mine to work.It happened here like 3 weeks ago and I tried everything.I even cleaned it with alcohol and toothpaste and couldnt get it to install.Then next thing I know 1 or 2 days later I go to try it again and it works then.

I would just keep trying to install it.You might even try opening the folder through My Computer and right clicking on the disc and selecting open.Then running the setup manually by clicking Setup.
__________________
ÐÅR€Ð€V¡£=CP=

<=CP=> Forums
www.phpbbplanet.com/camouflagedp

Free PHPBB Forums
www.phpbbplanet.com

<=CP=> Teamspeak IP
209.190.31.155:5001

Free Teamspeak Server
http://www.going-live.com/vb/index.php?





Reply With Quote
  #11  
Old 10-07-2007, 04:21 PM
Jckl is offline Jckl
Registered User

Join Date: Apr 2006
Posts: 113

I have seen this happen and it was due to a program in the background. This has always been an issue. What i would try to do is go to your task manager. Close ALL processes that are not needed. Most of them will open back up if they are needed. Do this from the processes tab as you wont see much on the applications tab. After you install then you can reboot and have everything run as normal.
__________________
Jã¢kå£ ¿Þ6?




http://www.projekt6.com
http://www.SteadfastWebSolutions.com - Need web development or Hosting? Visit us!
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Server setup :) Scott Hardware and Software 4 05-22-2006 04:09 PM
My hardware setup katana*GFR* Hardware and Software 5 08-18-2005 11:31 AM
How do I setup a coop map?? fwa Delta Force 5 08-24-2004 02:23 PM
run jok3r run... ATINOF Jok3r Sigs and Graphics 17 03-11-2004 04:48 PM


All times are GMT -5. The time now is 07:40 PM.




Powered by vBulletin®