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  #1  
Old 07-15-2022, 01:01 PM
Sinnagod is offline Sinnagod
Santa's Sleigh

Join Date: Sep 2005
Posts: 7

Not able to join all of a sudden - all DF games...

Not sure what is up but...I cannot join any DF games for about two days now. My connection is through Steam. There are others with this problem. Steam says contact the developer/maker. Emailed away, no response. The problem happens (I usually play BHDTS multiplayer) after selecting Multiplayer>Join...the DF logo appears but it never gets to the login page, it just hangs for a while (still have mouse control) then the white page saying ERROR the page cannot be displayed with the option to retry selected link or return to previous page.

This affects LW, TFD, BHD and BHDTS. My DF2 actually does work (as long as I don't get the height map error; this is unrelated - so I don't play that one). DF1 no servers.

I am able to see servers online, but they seem highly underpopulated - is this because the Steam accounts can't get in?

Finally, when I click on Misc>BHDTS through NOVAHQ it gives me the HMMM Can't find this page error.

I have cleared all my caches a few times now, can't think of anything that was changed on my end to affect this. Multiple internet connections tried all with the same result.

Suggestions?
  #2  
Old 07-15-2022, 11:38 PM
jabo1SFH is offline jabo1SFH
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Join Date: Jul 2019
Location: AZ
Posts: 445

the entire novalogic lobby server system is down.


  #3  
Old 07-16-2022, 02:54 AM
Sinnagod is offline Sinnagod
Santa's Sleigh

Join Date: Sep 2005
Posts: 7

I was in a TDM today, used the startup file replace thingy and was able to get a few in. Other servers with peeps in them no luck though.

Was told to get the DFBHD pinger and I have, this will work even with all the nova down>?? Haven't sorted that one out yet...
  #4  
Old 07-16-2022, 05:10 PM
jabo1SFH is offline jabo1SFH
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Join Date: Jul 2019
Location: AZ
Posts: 445

yeah, the community lobbies do work. i used the evo one for DF2 last night. its the same as the one here at novahq.

hopefully THQ will reset them, otherwise i will host my joic coop on gameranger.


  #5  
Old 07-17-2022, 01:58 AM
Ezenoser is offline Ezenoser
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Join Date: Jul 2022
Posts: 2

Yes the pinger works. I used it earlier this evening. Here is a link for all active servers so that you can take their IP info. If you do not know how to add the IPs I will provide a youtube link for you to use.

http://novaworld.cc/bhdlobby.php?lob=pub

https://www.youtube.com/watch?v=VYzDsoyGFD4

  #6  
Old 07-17-2022, 09:13 AM
SaltwaterCowboy is offline SaltwaterCowboy
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Join Date: Jan 2022
Posts: 2

Please bring back the Nova server we want to play DFX. Please.
  #7  
Old 07-21-2022, 08:54 AM
j7wild is offline j7wild
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Join Date: Jun 2018
Posts: 122

It's back up.

Everyone should send them a message thanking them.

Either here on their website, you can do it without choosing a game from the drop down list of games

https://www.thqnordic.com/company/contact

or to this email address support@quanticlab.com
  #8  
Old 07-21-2022, 10:13 AM
j7wild is offline j7wild
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Posts: 122

Now it's timing out with the message about packets, maintenance, maybe your internet connection is not connected!!
  #9  
Old 07-22-2022, 06:15 AM
j7wild is offline j7wild
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Join Date: Jun 2018
Posts: 122

It's back up!!
  #10  
Old 09-16-2022, 04:09 AM
j7wild is offline j7wild
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Join Date: Jun 2018
Posts: 122

i just tried it and instead of the screen I have been getting the last 2-3 days and remember before that, it just get stuck on loading to the ID and Password log in screen

Quote:
Unable to open Novaworld Server. Please try again later.
it actually gave me the ID and Password log in screen but when I logged in, I got this



But there is no support@novalogic.com anymore, it's all gone to THQ Nordic who bought out Novalogic years ago in 2016

https://www.thqnordic.com/article/th...ics-franchises

So I have no idea if they are actually working on it or what.
  #11  
Old 09-16-2022, 07:08 AM
j7wild is offline j7wild
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Posts: 122

Now 3 hours after I posted that update above, it's no longer giving me the ID and Password log in screen or giving me any screen messages.

It's just BACK to stuck on Connecting To Novalogic after I press M for MultiPlayer.

By the way, when I posted that update above 3 hours ago, I also posted the same update in several threads on of the Novalogic Novaworld2 forum.

Now the Novaworld2 forum also no longer comes up.
  #12  
Old 09-18-2022, 06:08 AM
j7wild is offline j7wild
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Posts: 122

Now it's back to stuck on Connecting To Novaworld after I press M. No ID/PW screen. No big gray background screen with error message written on it.
  #13  
Old 09-20-2022, 06:00 PM
j7wild is offline j7wild
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Been playing it since Delta Force 1 in 1999. Used to play online in those days using just a dial up.

Sad to see it end without even an official announcement or heads up.
  #14  
Old 09-24-2022, 12:05 PM
j7wild is offline j7wild
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Posts: 122

I also noticed they made several of the Novaworld2 forum not viewable anymore for "guests" if you don't have a Novalogic account to log into.
  #15  
Old 09-26-2022, 04:54 PM
cokeman54 is offline cokeman54
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Join Date: Dec 2021
Posts: 5

dfx

Quote:
Originally Posted by j7wild View Post
I also noticed they made several of the Novaworld2 forum not viewable anymore for "guests" if you don't have a Novalogic account to log into.
I notified them and they are trying to fix the issue. As it has been awhile, they may be waiting on parts.
  #16  
Old 09-26-2022, 10:54 PM
j7wild is offline j7wild
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Posts: 122

Quote:
Originally Posted by cokeman54 View Post
I notified them and they are trying to fix the issue. As it has been awhile, they may be waiting on parts.
I hope it's true and that there is still hope we can play online again.
  #17  
Old 09-30-2022, 06:47 PM
j7wild is offline j7wild
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Join Date: Jun 2018
Posts: 122

Their email is support@quanticlab.com



OLD BLUE forwarded me an email showing ANOTHER member sent them an email yesterday and received the same stock reply back today



Quote:
Thank you for the mail.

We are sorry for the inconvenience.

We will forward your request to our Production department.

We apologize that we are not able to help you out right now and we assure you that we will do our best to solve the game issues as soon as possible.

The game developers are aware of these issues and trying to find a solution to these problems.

Once the fix will be at hand it will be published asap!

Thank you for your understanding and patience!

Please feel free to contact us anytime.
  #18  
Old 10-06-2022, 10:34 PM
j7wild is offline j7wild
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Join Date: Jun 2018
Posts: 122

cokeman54 posted this at the other Nova forum

https://novahq.net/forum/showpost.ph...7&postcount=58

I asked if they were closing DFX or for an eta on when fixed. Here is the reply: Thank you for the mail.

We will forward your request to our Production department.

Unfortunately we don't know anything about future fixes but any client request and feedback about our titles are taken seriously and will be debated.

Thank you in advance for your patience and understanding.

Please feel free to contact us any time.



Your THQ Nordic GmbH Support Team,
  #19  
Old 10-09-2022, 01:11 AM
j7wild is offline j7wild
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Join Date: Jun 2018
Posts: 122

It's been down since about September 11th.

So it has been a month this time.

The other outage before that was on July 12th and it lasted 10 days to July 22nd.
  #20  
Old 10-09-2022, 01:17 AM
j7wild is offline j7wild
Registered User

Join Date: Jun 2018
Posts: 122

Does anyone have free international long distance or live in Europe and can call THQ Nordic and ask.

Maybe over the phone they'll be more candid and less liable to reply with one of two stupid scripted response emails.

Tel.: +43 720 51879 0
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