When I try to play the game, my computer crashes.

[Steve]

PROBLEM:
When I try to play the game, my computer crashes.

RESOLUTION:
If you are experiencing system crashes, be sure to update all of the following to the most recent available from each manufacturer: - The latest BIOS for your particular motherboard - The latest Chipset drivers for your motherboard, including the latest AGP Miniport driver - The most recent video card and sound card drivers for your system Make sure that no anti-virus software is running in Windows when you play the game (especially Norton Anti-Virus). These programs conflict with the normal processes of the game and may be the source of your system crashes. Also, close any other programs running in the system tray before starting the game. These programs use system resources that are needed for the game to function properly. Lastly, be sure that the game has been updated to the most recent version available using either the built-in auto update utility or by downloading the update patch directly from www.novalogic.com It is very important to have the most up to date versions of our software, as many performance and stability issues are addressed in updates to the software.