Wisteria I had the same issue and even though my BHD has quite a bit of scratches on it, I finally got mine to work.It happened here like 3 weeks ago and I tried everything.I even cleaned it with alcohol and toothpaste and couldnt get it to install.Then next thing I know 1 or 2 days later I go to try it again and it works then.
I would just keep trying to install it.You might even try opening the folder through My Computer and right clicking on the disc and selecting open.Then running the setup manually by clicking Setup.
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