well even though i was told i would get the option to either ask for a direct replacement or refund i was refunded straight away lol..
i am going to chose from 1 of the following:
Sapphire X1950Pro 512MB DDR3 Dual DVI VIVO AGP Graphics Card
Gecube X1950Pro 256MB VIVO DVI AGP Graphics Card
i will be ordering tonight so that i can get it asap (wednesday is the earliest for N.I)