do a ping test
don't recall it in the game i think it something like this ~ ping or pinger (then press the enter key 1x active it and 2x it disable it)
and do a ping test from other sites to (
www.speedtest.net ) see how good you upload and download is
i have cable my upload is like 2mb-4mb and download is like 10mb to 15mb, very how many people are in your area using cable the service (server internet host) maybe getting over loaded with people taken all bandwidth up! it can be a drag some time. i play mostly after 21:00hrs (9pm) plays better for me on cable
it very further away higher the ping and pocket lost through hops (data lost)