go to ur desktop right click on IE ( or whatever IE, Netscape, etc. ) go to properties...then delete the cookies...and then go delete them...they should be gone then...if not..
go to my Computer> Control Panel> Add/remove programs and look around in there...sometimes websites download things and install them automaticly...its happened to me b4....if that doesn't help..go to
www.support.microsoft.com. that is their support. they should be able to help you. when u get to the support site...click on
contact microsoft
hope this helps ya