support@novalogic.com
Subject: help hosting not working good
in the e-mail tell them what is happing when you host Maybe they can fix it.
and any other items you having trouble with.
P.s include your system
1.) Video-card.
2.) windows System or mac if using.
they may e-mail a reply back ask for more info
give them 1-2 weeks to reply.
most of the time they reply in 1-week.