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Is ur' problem rectified or still pending?
Graffiti;
Ur' best attempt will be to [create an account on Novalogic/Novaworld Forum site] and post there. There is always an individual there checking posts. Possibly someone can 'redirect' you/help.
Attempting to get a voice contact is just about NULL. I agree, the old days/support, it's not what it used to be for help from them.
Novalogic put away support/help for the "Dollar". If you should recover/resolve your issue, there is a software to purchase [GAME COPY], you should 'GOOGLE' for consideration.
I've been in your prediciment as well. Remember to Save, Save, Save, here on out. Take 'ScreenShots' and save Everything to diskette's/CD's is prudent.
I wish you well in your resolve.
Carpe Diem...
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