I purchase my DELLS thru
www.dell.com and I request them to be customized to my Specs. They've always built me wonderful Machines and the DELL Support I've been in touch with were Top Class. Unparalled to any other support I've ever needed. I started on Personal Computers back in 1986 with a Tandy 2000 and have had many Brands and Self Built Customs over the years. I'll always purchase a good Warranty for the Products I need most. DELL Delivers!
I am sorry you all have not had a good experience with it.