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Old 11-25-2008, 01:42 AM
MattChicago30 is offline MattChicago30
Registered User

Join Date: Nov 2008
Location: chicago
Posts: 10

Novaworld and In-Game Password Recovery Help

Dear Novhq,

Do you know if there is a problem with the password recovery or in-game password recovery? for some reason every time i go to novaworld.com and do the "forgot password" it give me a nice server error, then i tried it on my game and i never got a email back from novalogic, then i tried to email support@novalogic.com and nothing has came back yet.

I am getting a lil annoyed since if people paid for the game they should be able to login at anytime without any headache or issues, my username on the game is MattChicago30

The games i have are

Joint Ops - Typhoon Rising
Joint Ops - Escalation

IF any of you all work for novalogic or novaworld can you possibly flush your email que and or Qmail so emails can submit properly thru your network, or well answer your support emails in a timely fashion.

*Update*

I had went to novaworld.com and did this except nothing came back to my email yet but here is the message it gave me.

Request NovaWorld Account Password

Code:
An email has been sent to admin@newmusicpromote.com with an activation code.  
Click on the link in the email or enter your activation code and email address here. 

Please do not enter your password as the activation code. Use the code sent to you in email.
Any Suggestions?
__________________
Respectfully
Matthew Nalett
Chicago Music Promotions

Last edited by MattChicago30; 11-25-2008 at 01:49 AM.
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