|
It depends how you're typing it.
Try using all uppercase, or all lowercase. Don't use dashes "-" too.
So let's say the key said:
ABCD-1244-EFGH-IJKL-MNOP
Type it like this:
abcd1244efghijklmnop
This is not a real key too - just an example.
Also be careful, as some letters will look the same as others. Look CAREFULLY at the sticker that tells you the key. For example, a number "5" may look like an "S", and "1" could be mistaken as a "l" letter.
And please, explain as much as possible too when asking questions like this. At least tell how you actually typed the key out.
If you've tried everything and it's all failed, contact NovaLogic at:
support(at)novalogic(dot)com
__________________
Intel Core Duo E7300 2.66GHz // SuperTalent DDR2 800 2GB // ASUS nVidia GeForce 8400GS 512MB // Western Digital 7200RPM 320GB SATA // LG GH-20LS 20X SATA DVD-RAM // Windows XP Pro 32-bit // Thermaltake XP550 NP 430W // Thermaltake SOPRANO SECC Black
|