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BB sounds like alot are getting problems whether it be the usage or the connection as my dad is having crap from them saying he has the 8Mb conn but only get a meg or so and the stupid retards told him that it was the microwave that was next to his comp.( but he doesnt have a microwave in the bedroom)..
U should switch to NTl or something coz i am the same conn as sal and there is 99.99% uptime(well thats with my conn.) they only ever do updates now and again lasting less that a few minutes maybe less.
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