next time wait I think it is 90 to 120 days before you do a re-install.
Your re-install count gets reset so you can then activate via internet again
I have never had a problem with talking with some one, what I don't like is having to read those long numbers to the computer, only to have the computer tell me it couldn't active it (which I already know) then sending me to some one and having to read all those numbers again.
IcI